The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Variety!
“Dining at the hotel was a delightful experience, offering a wide range of international cuisine with consistently great taste.” view full review
Relaxing Spa Retreat
“The spa facilities provided a tranquil escape, with beautifully decorated rooms and expert therapists that made for a rejuvenating experience.” view full review
Engaging Activities!
“The activities team was exceptional, leading fun sessions like water aerobics and Zumba that motivated me to stay active during my stay.” view full review
Stunning Pools!
“The hotel featured large, clean pools with plenty of lounge chairs available, ensuring a comfortable spot to relax, no matter when we arrived.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Bowling
Billiard tables
Table tennis
Mini golf
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Game room
Spa & Leisure
Infinity pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Carretera Federal Chetumal Puerto Juarez Km. 266,3 Carretera Chetumal Puerto Juarez Km. 266,3,
Xpu Ha,
Mexico,
77734,
Quintana Roo
Map view
Carretera Federal Chetumal Puerto Juarez Km. 266,3 Carretera Chetumal Puerto Juarez Km. 266,3,
Xpu Ha,
Mexico,
77734,
Quintana Roo
City landmarks
Lake
Cenote Azul
920 m
Cenote snorkeling
920 m
Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach
Dolphinaris Barcelo
840 m
Ruin
Adoratorio
1.0
km
Carretera Tulum-Playa del Carmen
Jardin Del Eden Cenote
920 m
Nature reserve
Kantun Chi
920 m
Quintana Roo
Cenote, Garden of Eden
600 m
Dolphinus Barcelo
840 m
Blue Cenote
880 m
Hwy 307 Km 269
Cenote Cristalino
920 m
Ecopark Katun Chi
870 m
Beach
Caleta Chac-hal-al
560 m
Chac-hal-al
1.0
km
Bahia Principe Residential Complex
TAO Wellness Center
2.1
km
Puerto Aventuras
Cenote Media Luna
1.1
km
Bel Air Animal Park
1.2
km
Marina
Marina Puerto Aventuras Office
2.2
km
Zoo
Dolphin Discovery Riviera Maya
2.1
km
Quintana Roo
Cenote Eden
1.5
km
Cenote Ponderosa
1.5
km
Beach
Xpu-Ha Beach
2.5
km
Night club
Rauxa Show
2.1
km
Oasis Beach
1.7
km
Carretera Federal 307
Chikin Ha
2.5
km
Carretera Cancun-Tulum Km 307 Av. Tajma Ha 3 Km Interior Frente Xibalba-Kiuik y Bel Air Riviera Maya
Eco-Park Santuario De Los Guerreros
6.4
km
Beach
Fatima Bay
6.4
km
Museum
Underwater Museum C.e.d.a.m
2.0
km
Event hall
cedam
2.0
km
Nearby
Cenote Chikin-Ha
490 m
Restaurants
Marenostrum
250 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
9.0
Location
9.0
Service
8.7
Dining
8.7
Guest reviews
8.4/10
based on 9 reviews
9.0
9.0/10 based on 220 reviews
Joseph
United States,
March
2024
9.2/10
I had an amazing stay at this hotel! The rooms were spacious, modern, and had the biggest bed I've ever seen. The jacuzzi just added to the perks. The service was outstanding, with the most hardworking and accommodating staff I've encountered. The location was lovely, attached to our room, and it was convenient to walk outside the resort area. The dining options were outstanding, offering a wide array of choices that were clean and delicious. Overall, the benefits of this hotel exceeded the price paid, making it a great value for money.
Rooms
9.0
The rooms are amazing and the benefits outweigh the price. They are awesome with the biggest bed I have ever seen and very good size overall, plus a jacuzzi.
Service
10.0
The service here was top-notch! The staff were hardworking, groomed, polite, and very attentive to cater to your needs. They preferred attending to Americans and made our stay truly amazing.
Location
9.0
The location was lovely, with easy access to walk outside the resort area. Being attached to our room made it very convenient to enjoy the surroundings.
Dining
9.0
The dining experience was outstanding, offering a wide array of clean and delicious options that were open until 10 pm. The homemade pastries were a highlight!
Facilities
9.0
The facilities at the hotel were top-notch, providing everything we needed for a comfortable and enjoyable stay.
Chris
United States,
August
2023
8.8/10
I had an absolutely wonderful stay at this hotel! The rooms were amazing, and the benefits far exceeded the price. Everything was very clean, from the rooms to the restaurants, pools, and lobby. The service wasn't the friendliest, but the staff were hardworking, groomed, and very accommodating. The food was a bit disappointing, but the staff were friendly and knowledgeable in English. The location was lovely, with many choices for dining and right by the beach. The dining experience was outstanding with a wide array of choices, and the facilities were top-notch.
Rooms
9.0
The rooms were wonderful and very clean.
Service
8.0
The staff were hardworking, groomed, polite, and accommodating. They were some of the best I've seen anywhere in the world.
Location
9.0
The location was lovely, right by the beach with many dining options.
Dining
9.0
The dining experience was outstanding with a wide range of choices.
Facilities
9.0
The facilities were amazing with great amenities.
Charles
United States,
July
2023
8.6/10
I had an amazing time at this hotel with plenty of benefits that exceeded the price. The restaurants, pools, and lobby were fantastic. The pools and sea views were awesome, and the bed in the room was the biggest I've ever seen!
Rooms
9.0
The rooms were fantastic with a very good size overall and the biggest bed I have ever seen.
Service
8.0
The service was amazing, the staff was very attentive and catered to our needs. We even met other couples who were staying there too.
Location
9.0
The location was lovely, near Playa del Carmen and in a beautiful setting.
Dining
8.0
The dining options were great with many choices available.
Facilities
9.0
The facilities were top-notch and added to the overall experience.